RETURN & REFUND POLICY
Shop with confidence — easy returns, clear policies, and your satisfaction guaranteed.
Return & Refund Policy
At AndaazHub.pk, customer satisfaction is our top priority. We offer a 7-day free return policy on all eligible items — because we want you to shop with complete confidence.
Eligibility for Return
You can request a return within 7 days of receiving your order if:
- The product is unused, undamaged, and in original condition.
- The product is returned and all accessories (if applicable).
Non-Returnable Conditions
Your return will be rejected and no refund will be issued if:
- The product is broken, physically damaged, or used.
- You return the product without its original box or packaging.
- The return reason is a “change of mind” or personal preference.
Refund Process
Once your return is received and inspected:
- If approved, your refund will be processed within 5–7 working days to your original payment method or via bank transfer.
- If rejected, the item will be sent back to you and no refund will be issued.
Important Notes
- Please make sure to pack the product carefully for return to avoid damage during shipping.
- Items purchased during sales, promotions, or with discount codes may not be eligible for return unless defective.
We appreciate your understanding — our return policy helps us maintain product quality and fairness for all customers.